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"Assertiveness Formula"

Have we got a terrific deal for all you boys and girls today! Only one to a customer but, shhh, you have our unrestricted permission to faithfully use our special “assertiveness formula” as often as you want! You will absolutely, positively improve your communication and conflict resolution competencies with each use, guaranteed, or your money back...
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Bullying

I grew up in a fairly rough Chicago neighborhood. Gangs were everywhere and the girl-gang was, especially, scary! But the bottom-line was there was a “code” and a “pecking-order.” Invariably, the “big peckers” were surrounded by “little peckers.” Pecking someone down was designed to establish relative hierarchical position, status and turf. In the ...
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